We have all seen it before, customers often try to put off car repairs as long as possible. Explaining all of the benefits associated with making the repair immediately helps your customers understand it's in their best interest to act on your recommendations now better than later. This will save them time and money and the headache of having to have the car towed; it will also increase their loyalty to your repair facility because they will be grateful for your concern.
It is also helpful to explain how the vehicle's performance improves and how maintenance affects their miles per gallon. Remind your customers that when their vehicle is operating at its highest potential it will last longer and help save them money. Be sure to highlight particular maintenance investments that most people make for their vehicles and explain how it will increase the longevity of ownership.
There are a lot of things changing in the industry today, winter time is on the corner and inevitably things will slow down in the auto repair industry. Give me a call so I can help you make sure you keep your car count up when everyone else's is down.