Customers and businesses both benefit when a business is reviewed on Google. Customers can make informed decisions based on information from people they trust. Businesses can strengthen their relationship with customers by directly engaging with reviewers on Google.
To encourage reviews for your business:
- Remind your customers to leave feedback on Google. Simply reminding customers that it’s quick and easy to leave feedback on Google on mobile or desktop can help your business stand out from sites with fewer reviews.
- Become an active presence on Google and respond to reviews. Your customers will notice that your business values their input and respond with more reviews.
- Make sure your business information is verified. Only verified local Google+ pages can respond to reviews.