When greeting a customer, or working on a car, there are plenty of steps that must be taken. There are many different questions, many different programs and occasionally there are questions about a problem you may be trying to solve on a customer's vehicle. Wouldn't it be nice to save time on all of these things? ProDemand offers many benefits to its users, including: OEM Repair, estimating, maintenance, and real-world experience-based answers to your questions. Using this product benefits you because it gives you answers quickly, keeps everything organized which makes your customers happy, and gets you back doing what you'd rather be doing -- working on a car, instead of waiting on a computer. ProDemand is great software to use because it's portable. Use it in shop when searching for an estimate for a customer, or on a tablet out in the bay area to research a problem on a car.
As a technician we know certain cars have definite issues. Admittedly, the occurrence of fixing a common failure outweighs the few times one might be blinded by a pattern failure repair approach. At the end of the day, this does equate to more dollars in the bank. But the few times a proper diagnostic approach is missed, it can be costly in time, money and in personal frustration. That's where Prodemand and Sure Track comes in. Prodemand provides you with detailed repair information where as Sure Track is a database of information that is constantly being updated with real world fixes from tech around the globe facing the same problems you are.
One such example written by MotorAge is with Honda/Acura vehicles that experience converter clutch shudder and failure. One of the ways the complaint is described is that it begins with a sudden shudder around 45 mph. The shudder feels similar to a quick drive over sleeper lines, otherwise known as rumble strips. As quickly as the rumble feeling came is as quickly as it leaves. This can be caused by degraded fluid or the use of low quality fluid, which can be corrected with the use of the right fluid. But most commonly, this indicates a more serious problem is about to emerge. Left unattended, converter clutch failure will be catastrophic, causing the vehicle to arrive on a hook.
This type of transmission is known to have a problem that allows the converter clutch to drag when in the released position. As the clutch begins to get damaged, it shudders on the apply. Briefly speaking, there are problems related to the pressure system affecting proper converter pressures. In time the converter experiences an overheating problem so extreme it turns bluish purple in color. Some of the causes of the problem can be attributed to pump wear, pressure regulator operation, leaking lock-up shift and lock-up control valve bore plugs or a restricted heat exchanger.