Mitchell 1′s SocialCRM service is now sending email appointment reminders to your customers for you. You schedule it and we’ll send it! Here’s how it works: we pull the appointments that you scheduled in your shop’s management system (either Manager 5.9 or SE ) and queue up the reminder emails to be sent the day of the appointment and/or any number of days in advance that you choose.
See the “Appointment Configuration Options” image below for a glimpse at how easy it is to set up and customize your reminder emails. By default, we send the first reminder email five days before the scheduled service and then a second reminder email on the day of the appointment. This is a great tool to help prevent no-shows, and you don’t even have to think about it.