Money is tight, but you already know that. Consumers are spending less on repairs and more on fuel. Many repair shops in the Valley are feeling the pinch. You can capitalize on this economic downturn, by promoting planned maintenance.
If a car owner can budget for repairs and the shop can provide a case as to how preventative maintenance can save the customer money in the long run, it's a win/win situation. Check out Mitchell1's ECRM program. It's a great way to stay in front of your customers and see real results on your bottom-line.