Mitchell 1 will hold this year’s first Shop Management Workshop, May 1-3 in Atlantic City, N.J. at the Resorts Casino Hotel, located at 1133 Boardwalk. The training is designed for those who have previously established competence using their shop management software and now want to learn more advanced capabilities, better methods, shortcuts and new features.
SocialCRM uses the D.I.F.M or “Do It for Me” service model. This means that the majority of the service is automated, including service reminders, thank-you emails and review requests, as well as results reporting sent automatically every month. We do all this for you. But automation doesn’t mean that repair facility owners don’t need to be involved. You know your business better than anyone and your insights are invaluable when creating a program to drive results.
In the last few weeks I have had the opportunity to visit with a few service repair facility owners. Many of them have purchased new computers for their repair facility. A few have even purchased laptops than run an Android operating system. These laptops are around $400 which makes them attractive. While these computers will run ProDemand because it is an internet based tool they will not run Manager because Manager only operates on Windows.
We are pleased to announce that we have exceeded our goal of adding more than 11 million articles to SureTrack™ in 2013. These articles provide you with valuable information to help you repair vehicles. The articles of information include waveforms, PID graphs, component tests, Community Tips, and Real Fixes.
A natural extension of Facebook’s consumer popularity is that businesses are trying leverage that user base to help them meet uncertain marketing goals. And for many, it’s working. Recent data reports that 41% of B2B companies and 62% of B2C companies have acquired a customer from Facebook.
Facebook is currently the most popular social networking site with an estimated 750,000,000 unique monthly visitors, according to eBizMBA.
One way local businesses can get found is through inclusion in online directories. Adding a listing to these online directories is easy, but if you only list in a few, you're really missing a huge opportunity to increase your traffic.
Parasitic draw problems have changed a lot over the years. Way back before when electronic control modules were used on vehicles, there was nothing to draw current from the battery once the headlights, accessories and ignition switch were switched into the off position. Now let’s take a look at today, the places on a vehicle that can cause battery drain are an endless list of things you don’t want to read.
You’ve built a nice Facebook page. Now, do you find yourself watching and waiting for the Facebook Like counter to go up, up, up? What should you do next to get people to visit and then like your page? Maybe you’ve heard a thing or two about how to increase your likes, but just don’t know where to start.
Mitchell1’s manager is not just a tool to keep track of your customer’s repair orders. It’s a powerful profit machine- when used correctly. Have you ever set up your price matrix? The Price Matrix panel in Standard Tables allows you to apply markups to parts as they are added to orders and to inventory items. These markups can be structured based upon the item cost to create a tiered pricing structure.
To set up a Price Matrix:
Maintenance The Maintenance module allows you to look at services required for a vehicle based on indicator, mileage, timed and/or additional services. The maintenance module returns service schedules, specifications and procedures for quick access to all information needed to service the vehicle.
