Blogging is as important as talking to your customers. Although, blogging takes time to get a response it is well worth it. It also helps with search engine positioning, because you are giving your customers various points of access. Blogs are on a third party site most generally like blogger or wordpress.
The last chore any dad wants to do on Father’s Day is fiddle with that pesky crankshaft position sensor. Dad wants to golf, not be under the hood of his Golf. So heat up the grill and serve this Real Fix to your Pops so he can fry that annoying check engine light and spend the rest of his day relaxing on the green.
Vehicle
2004, Volkswagen Golf GLS, 1.9L
Title
P0726, Repaired Crankshaft Tone Wheel
Complaint
The customer states the check engine light is on.
Social media is all about sharing with those around you, more than once over time. Sort of like a teacher would teach their students about one topic, you don’t learn it all in one day! Over time, how kind that teacher is affects your opinion on them. They begin to become your favorite, and if you could choose- that’s the only class you would attend!
Mitchell1’s manager is not just a tool to keep track of your customer’s repair orders. It’s a powerful profit machine- when used correctly. Have you ever set up your price matrix? The Price Matrix panel in Standard Tables allows you to apply markups to parts as they are added to orders and to inventory items. These markups can be structured based upon the item cost to create a tiered pricing structure.
Sometimes, all you really need to complete a job are the specifications. However, trying to remember the specifications on the way back to the job after looking them up can be a challenge. Was that torque specification 20 ft. lbs. or 20 in. lbs.? Granted, you could write them down. Nevertheless, Tractor-Trailer.net and Medium-Truck.net make printing out specification tables easy. This not only saves you from trying to remember the specifications, it also eliminates the possibility of writing down the incorrect specification.
Yes, temperatures are nice to set in your car- it’s your very own climate that you can control! Sometimes though, what’s nice for us to enjoy isn’t always best for our cars. When you set a temperature in the control head of an HVAC system, what does it do to the car? Let’s find out… Seventy-two degrees could mean many different settings depending on the outside temperature, humidity and even the position of the sun—whether it’s rising, setting, or beating down the heat.
Want to keep your current customers happy and expand your business? Start using a frequently overlooked auto repair marketing technique and develop a referral program. Simple ideas like check in offers on Facebook or Hashtag followers can offer you the visibility to want at a cost you can afford.
It costs six to seven times more to acquire a new customer than to keep an old one. Be sure to support your old customers and make them a priority. New customers should not be the only ones reaping the benefits. Many times people will offer a special deal to new customers to help drive them through the door but you may lose old customers because they feel like you do not value them enough to extend the offer to them.
Whether your fleet is large or small, one make or many, we have the comprehensive coverage to keep your trucks on the road and profitable. You’ll find all of our exclusive, best-in-class information for all makes in one place to make repairs faster, increase the number of repairs your techs can do, and keep your trucks rolling.
you all of the tools you need to get the most out of your customer interactions and service writing. We offer all of the parts catalogs you need — 20 catalogs, and more to come — just a click away in Manager SE. Check warehouse inventory and order parts with up-to-the-minute pricing. If a catalog has a picture of the part, Manager SE will show it you, so you know that you’re ordering the exact part you need. Better yet up-to-date and time-tested parts and labor information is just a click away from anywhere within Manager SE.
